Privacy Policy

1. Introduction

Silk Road Serenity respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our wellness center in London or use our website, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: first name, last name, title.
• Contact Data: email address and telephone numbers.
• Health Data: medical history relevant to massage treatments (collected with explicit consent during intake).
• Technical Data: internet protocol (IP) address, browser type and version, and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process your booking and provide the requested wellness services.
• To ensure our therapists provide safe and effective treatments based on your health profile.
• Where it is necessary for our legitimate interests to improve our client experience.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.